Terms of service
Terms of Service
Welcome to Decant Supply House. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before purchasing.
Overview
Decant Supply House provides decanting supplies, bottles, atomizers, packaging materials, and related products. By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this site.
Product Information
We do our best to display product descriptions, photos, colors, sizes, and details as accurately as possible. However, slight variations may occur due to lighting, screen settings, supplier updates, or manufacturing differences.
Product availability, pricing, and descriptions are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product at our discretion.
Orders & Payment
By placing an order, you agree that all information provided is accurate and complete. We reserve the right to cancel or refuse any order if we suspect fraud, incorrect information, inventory issues, pricing errors, or misuse of our website.
Payment must be completed at checkout before an order is processed. Once an order is submitted, changes or cancellations cannot be guaranteed.
Shipping
Orders are processed and shipped as quickly as possible. Shipping times are estimates only and are not guaranteed. Once a package is handed over to the shipping carrier, Decant Supply House is not responsible for carrier delays, lost packages, misdelivery, or damage caused during transit.
Please make sure your shipping address is correct before placing your order. We are not responsible for packages shipped to an incorrect address provided by the customer.
Returns & Refunds
Due to the nature of our products, all sales are final once shipped. We do not accept returns or exchanges for buyer’s remorse, change of mind, opened items, used items, or personal-use products.
If your order arrives damaged, incorrect, or with a fulfillment issue, please contact us within 3 days of delivery with your order number and clear photos. Approved resolutions may include a replacement, store credit, or refund at our discretion.
Use of Products
Products sold by Decant Supply House are intended for lawful use only. Customers are responsible for ensuring products are used safely and appropriately. Decant Supply House is not responsible for misuse, improper storage, improper labeling, or any damages resulting from customer use of our products.
Intellectual Property
All website content, including text, logos, images, product descriptions, graphics, and branding, belongs to Decant Supply House unless otherwise stated. You may not copy, reproduce, distribute, or use our content without written permission.
Limitation of Liability
Decant Supply House is not liable for any indirect, incidental, or consequential damages related to the use of our website, products, or services. Our liability is limited to the amount paid for the product in question.
Privacy
Any personal information provided through our website is used to process orders, communicate with customers, and operate our business. We do not sell customer information. Please refer to our Privacy Policy for more details.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of the website means you accept the updated terms.
Contact
For questions about these Terms of Service, please contact us at:
Decant Supply House:
info@decantsupplyhouse.com
By using this website and placing an order, you agree to these Terms of Service.